As a multi-national organisation serving your customers around the globe from multiple sites, managing your own communication network is likely to be a huge headache for your business to orchestrate.
Having a single provider for all of your global requirements would be the logical choice; but to put all of your eggs in one basket would require an enormous amount of confidence and trust in the company supplying the service.
Fortunately Xalient has a proven approach to create, deliver and manage your IT solutions across the globe, delivered by an experienced team of world class technology partners. From the complex challenges of currency, tax and logistical management, all the way through to the guaranteed quality and integrity of our service in country, we make it our business to deliver against your requirements so you can focus on your customers.
With over 150 partners in 147 countries, and access to more than 5,000 engineers worldwide, the Xalient Global Alliance allows us to offer organisations a single global contract, standardised technology platforms and a single global SLA. Complete with local support, multi-currency billing and engineers who, crucially, understand the local environment.
What does this mean for you?
- One Global Strategy, Contract and SLA - simplifying procurement, operations and billing processes – all centrally managed, with local points of contact.
- Comprehensive service and support model - tailored to your specific requirements, by country or site.
- Access to highly trained local engineers - working with your local contacts to build long term relationships and knowledge.
- Access to a huge base of spare parts - located in-country for fast delivery.
- Competitive pricing - leveraging global spend for economies of scale.
Our support services can be delivered across the entire Xalient Global Alliance product range, offering global voice, data, contact centre, WAN and network services.
Trust in Xalient to increase your efficiencies, optimise your resources, reduce your costs and ensure consistent delivery, through our dedicated, centralised, management team.